Effective communication is an essential tool all leaders and managers of an organization must have. However, the trend seems to be that young people are choosing texting as their primary way of communication both personally and professionally. In this episode we will examine the art and science of communication and how it has evolved in the workplace over the past few decades. We will examine ways in which we might communicate better and how we can improve the ability to have an open and honest dialog without the risk of fear of being accused of being insensitive.
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