SAT • IS • FAC • TION • IST
1. A PERSON WHO SEEKS TO PROMOTE WELL-BEING THROUGH THE ACT OF TEACHING GOOD PEOPLE LESSONS THAT WILL ENABLE THEM TO CREATE AND DO AMAZING THINGS FOR THEMSELVES AND THE PEOPLE THEY WORK WITH.
What We Do
Finding the right solution is often about identifying the right problem. By utilizing operational tools and techniques founded in Six Sigma, Project Management, and Continual Process Improvement, we seek to find the root causes that are limiting your success.
Training & Education
With more than 25 years in leadership and 15 years in higher education, we can develop effective training and education resources for your organizational leaders.
Whether you want to create audio or video content, Satisfactionist can bring top talent to your project with experts that actively work in feature film as well as experts in audio production.
DOMINO’S FRANCHISE BOARD MEETING – OCTOBER 2018
I was honored to be chosen to speak at the Domino’s Franchise Board Meeting that took place in Napa, CA in October of 2018. My talk focused on the emerging generation of workers and leaders in the workplace as well as how we might address employee desires for meaning and purpose at work using the PERMA model and positive psychology at work.
Business Development and Entrepreneurial Mentoring
At Satisfactionist Consulting, we love working with entrepreneurs and growing organizations. As a small to medium sized business owner, you don’t have the time or money to make many poor decisions. As you seek to grow and expand your business, let us help by providing coaching and feedback to help organize your business processes and routines, establish or enhance management routines for improved employee goals and objectives, or help develop programs for more effective sales and marketing operations.
Program and Project Implementation
Are you challenged with organizing your company resources to meet your clients expectations? Are you struggling to achieve best in class service when it comes to your sales and marketing operations? With more than 20 years of consumer packaged goods experience and a Black Belt in Six Sigma, we believe we can help evaluate your current concerns and work to develop processes and routines that will help to improve your effectiveness and enhance client satisfaction.
Employee Well-Being and Team Function
Organizations benefit when focus is placed on employee well-being because it contributes to the reduction of absenteeism, improves job performance, and helps to establish a positive workplace culture. Organizations also benefit when job roles are designed for improved autonomy, purpose, and skill, which helps to increase motivation and improves knowledge sharing. Job design also contributes to the structure of teams, which in addition to culture, contributes to employee well-being and satisfaction. However, not all workers and organizations are the same. This is because in recent years technology and the rise of social media have created a shift in worker attitudes and perceptions about the work they are doing. As organizations continue to evolve, these concerns are only expected to grow. This is why Satisfactionist Consulting uses an array of tools and resources to help address organizational concerns by leveraging behavioral science, project management, statistical process control, and industry analysis backed by strong academic foundations so that you can tune up, re-engage, and build a pathway to success.
Leadership Training and Personal Coaching
Which is better, happiness or satisfaction? While happiness provides an immediate feeling of elation and joy, it is short lived and difficult to sustain. Satisfactionist Consulting was started because we believe true, sustainable satisfaction is built upon a strong foundation of organization, prioritization, processes, and routines. From this foundation it becomes easier to focus on your goals and develop a plan for success. However, a plan is not enough. Leaders must also be able to execute their plan and meet deadlines as well as other life obligations. It may seem tough to manage it all but we believe we can help cut through the clutter, prioritize what’s important, and still leave room for enjoying the fruits of your labor.
According to research, happiness and gratitude are positively spread. Work teams that focus on improving trust and positivity also improve revenue, efficiency, and client satisfaction. We believe by helping leaders develop the tools they need to develop good positive habits and routines, as well as focus on improving well-being and team function, progress can be made towards sustainable satisfaction making you and your team true Satisfactionist!
Ben Olmos PhD is a veteran of the consumer packaged goods (CPG) industry. With more than 25 years of experience managing sales and marketing operations projects for dozens of top national accounts in the United States, Ben is considered an expert in his field. Ben has worked in numerous customer channels ranging from grocery, restaurants, hotels, retail, big box stores, convenience stores, theme parks, movie theaters, sports stadiums, airlines, cruise lines, and more.
In addition to Ben’s years of corporate experience, he also loves teaching and has worked for 15 years as both a Professor of Business Administration and Area Chair in higher education. Ben has taught more than 50 undergraduate and graduate level business courses in subjects focused on leadership, management, business operations, organizational behavior, project management, strategy, entrepreneurship, innovation, marketing, strategic planning, sales, and business implementation. Ben holds a Ph.D. in Business Administration with a focus on Industrial Organizational Psychology. Ben’s passion in business is focused on positive psychology in the workplace and his dissertation, Cross-functional Team Job Design: A Quasi-Experimental Test of Worker Well-being Examining a Matrix Versus Holacracy, is an example of his focus and research in this area of study.
As a consultant and entrepreneur, Ben leverages his years of expertise and executive leadership working with well known global brands to help small and medium sized organizations improve. Working one on one with organization owners and leaders, Ben works to examine the current state of a business, provides analysis for improved operations and or management, and helps facilitate change by working closely with business leaders to guide them through the stages of process improvement. The goal is to improve trust, communication, processes and routines so that businesses can operate more efficiently, with improved quality and financial control.